SUNMI Manuals & User Guides

סונמי is a leading IoT company committed to bringing smart hardware solutions to businesses worldwide. Founded with the core value of "Altruism," SUNMI develops a wide range of commercial IoT devices such as handheld mobile computers, smart POS terminals, desktop cash registers, and self-service kiosks. Empowered by their "BIoT" strategy (Business IoT), the company aims to interconnect business operations through integrated cloud services and intelligent hardware, facilitating the era of Business 4.0.

Headquartered in Shanghai, SUNMI provides diverse solutions for retail, restaurants, logistics, and manufacturing sectors. Its product portfolio includes the popular V2 and L2 handheld series, desktop T2 terminals, and various payment-enabled devices. SUNMI’s devices typically run on SUNMI OS, an Android-based operating system deeply optimized for commercial scenarios, ensuring stability, security, and ease of use for merchants globally.

• How do I force restart my SUNMI device if it freezes?

  For most SUNMI handheld and desktop devices, you can force a restart by pressing and holding the Power button for approximately 11 seconds.

• Where can I find developer documentation for SUNMI devices?

  Developer guides, SDKs, and technical documentation are available on the SUNMI Developer platform at developer.sunmi.com.

• How do I scan barcodes using a SUNMI handheld terminal?

  If your device is equipped with a scanner, you can trigger the scan engine by short-pressing the designated side scan button or the scan key on the keypad.

• What type of paper do SUNMI printers use?

  Most SUNMI handheld devices with built-in printers use 58mm thermal rolls. Desktop models may support 58mm or 80mm thermal paper depending on the specific model configuration.