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Founded in 1892 in Sundern, Germany, SEVERIN Elektrogeräte GmbH has established itself as a trusted brand in the electrical household appliance market. With over 120 years of experience, SEVERIN stands for German quality, durability, and intuitive design. The company offers a comprehensive range of products designed to make daily life easier, including automatic coffee makers, electric kettles, toasters, egg boilers, raclette grills, and vacuum cleaners.

Driven by the motto "Friends for Life," SEVERIN products are known for their reliability and ease of use. The brand operates globally, delivering robust German engineering to households around the world. Whether for breakfast preparation, cooking, or personal care, SEVERIN appliances provide practical solutions with a focus on performance and value.

• How long is the warranty on SEVERIN products?

  Most SEVERIN products come with a two-year warranty from the date of purchase against defects in materials and workmanship, provided the appliance has been used according to instructions.

• Where can I find spare parts for my SEVERIN appliance?

  Spare parts and accessories can typically be ordered through the SEVERIN customer service department or authorized service centers listed in your product manual.

• Who should I contact for repairs?

  For repairs, please contact the SEVERIN customer service department at service@severin.de or the authorized service partner in your specific country as listed in the instruction manual.

• Are SEVERIN product parts dishwasher safe?

  This depends on the specific accessory. Check the 'Cleaning and Care' section of your user manual; usually, removable plastic or glass parts like coffee jugs or egg holder trays are dishwasher safe, but electrical bases are not.