ToughTested Manuals & User Guides

ToughTested is a division of Mizco International Inc., specializing in heavy-duty mobile accessories and power solutions built to withstand extreme conditions. The brand caters to outdoor enthusiasts, construction professionals, and adventurers who require durable technology. Their product lineup includes solar-powered battery packs, ruggedized charging cables, waterproof speakers, and industrial-grade mounting solutions for vehicles.

Known for their robust construction and reliability, ToughTested products often feature high IP ratings for dust and water resistance, reinforced housings, and extended warranties. As part of Mizco International, a leader in consumer electronics for over three decades, ToughTested combines innovation with durability to keep devices powered and protected in the toughest environments.

• What kind of warranty does ToughTested offer?

  ToughTested typically offers a 5-Year Limited Warranty on their products, covering defects in material and workmanship under normal use.

• How do I contact ToughTested support?

  You can contact customer support via email at techsupport@mizco.com or by calling 1-800-838-3200 during business hours (Eastern Time).

• Is solar charging on ToughTested power banks fast?

  Solar charging is generally intended for emergency purposes or maintaining a charge. For example, 5 hours of direct sunlight may only charge a smartphone about 30% depending on the model. It is recommended to use a wall charger for a full recharge.

• Are ToughTested products waterproof?

  Many ToughTested products have IP ratings (e.g., IP65 or IP44) indicating resistance to dust and water splashes. However, most should not be fully submerged in water. Always check the specific rating for your device.