SYNC Manuals & User Guides

סינק (often known as SyncEV or Sync Energy) provides specialized electrical products focused on Electric Vehicle (EV) and Photovoltaic (PV) installations.

Their product lineup includes durable, IP66-rated external EV consumer units and advanced smart EV chargers like the EVT77G Type 2 tethered chargers. Built for both indoor and outdoor installations, SYNC products boast robust UV-resistant construction, comprehensive weatherproofing (IK07 and IP66 ratings), and smart management capabilities designed to streamline electric vehicle charging.

• How do I register my SYNC EV charger for the 3-year warranty?

  To commission your charger and register for the extended 3-year warranty, you must visit the SyncEV portal at syncev.co.uk/portal/login. Unregistered devices will revert to a standard 1-year warranty.

• What do the LED indicator colors on my SYNC EV charger mean?

  Solid Blue means standby. Flashing Blue means the charger is connected but awaiting the app or scheduled time. Solid Dark Green indicates active charging. Solid Yellow means the charger is offline from the Wi-Fi network. Flashing Red indicates a fault mode for user safety.

• What should I do if my SYNC charger exhibits a flashing red LED?

  A flashing red LED indicates a safety fault, which may be caused by a tripped internal RCD, vehicle fault, or inadequate charging voltage. To resolve this, remove the connection to the EV and reset the power to the charger.

• Are SYNC EV consumer units suitable for outdoor use?

  Yes, SYNC CP5 Series EV Consumer Units are IP66 and IK07-rated, utilizing a durable UV-stable polycarbonate housing, making them fully weatherproof and secure for exterior installations.