Chacon Manuals & User Guides

טשאַקאָן is a Belgian company specializing in smart home technologies, electrical accessories, and security solutions. Founded in 1977, Chacon has evolved to become a key player in the European home automation market, particularly through its DiO Connected Home ecosystem. The brand offers a wide range of products including Wi-Fi security cameras, video doorbells, wireless switches, and lighting modules that allow users to control their home environment remotely via smartphone applications like DiO One און My Chacon.

Beyond smart technology, Chacon supplies essential electrical equipment such as timers, extension cords, and installation materials. With a focus on accessibility and ease of use, Chacon aims to make home automation and security available to everyone, ensuring comfort and energy efficiency without complex installations.

• How do I reset my Chacon Wi-Fi camera?

  To restore the camera to factory settings, press and hold the reset button for approximately 8 seconds until you hear a confirmation melody or beep.

• Which mobile app should I use for Chacon devices?

  Most connected Chacon devices, including cameras and DiO modules, are compatible with the free 'DiO One' or 'My Chacon' applications available on iOS and Android.

• Does Chacon equipment work with 5GHz Wi-Fi?

  No, most Chacon and DiO smart devices require a 2.4GHz Wi-Fi network connection and are not compatible with 5GHz networks.

• How do I pair a DiO lighting module with a remote?

  Press the learning button on the module for 5 seconds until the LED flashes slowly. Then, within 20 seconds, press the 'ON' button on your remote control to complete the pairing.