Xcellon Manuals & User Guides

Xcellon Computer Accessories

Xcellon specializes in professional computer accessories designed to expand your computing capabilities. A highly regarded brand of the Gradus Group, Xcellon produces innovative connectivity solutions such as multi-port USB-C and USB 3.0 hubs, high-speed CFexpress card readers, M.2 NVMe SSD enclosures, and USB communication headsets.

Whether you need to transfer data faster, store extra media while traveling, or connect your workspace peripherals, Xcellon delivers reliable, plug-and-play tech hardware for everyday consumers, creative professionals, and mobile workers.

• How do I claim warranty coverage for my Xcellon product?

  To claim warranty coverage, contact the Xcellon Customer Service Department at 212-594-2353 to obtain a return merchandise authorization (RMA) number. You will then return the defective product to Xcellon along with the RMA number and proof of purchase.

• Do Xcellon multi-port hubs require additional driver installation?

  No, most Xcellon hubs feature plug-and-play functionality and do not require any additional drivers or software for installation.

• Are Xcellon USB hubs backward compatible?

  Yes, Xcellon's USB 3.0 data ports are universally backward compatible with USB 2.0 and USB 1.1 devices.

• Where can I find more information about my Xcellon warranty?

  You can visit www.xcellongear.com/warranty or call their Customer Service line for more details on your one-year limited warranty provisions.