Verkada Manuals & User Guides

Verkada Inc. revolutionizes enterprise physical security with a fully integrated, cloud-managed platform. By combining video security, access control, environmental sensors, alarms, and intercoms into a single system, Verkada eliminates the need for complex on-premise servers and NVRs.

Designed for scalability and ease of use, Verkada's solutions allow organizations to manage building security remotely through a centralized dashboard: ווערקאַדאַ קאַמאַנד. The company’s products utilize advanced AI and computer vision to provide real-time insights, enhancing safety and operational efficiency for businesses, schools, and government facilities worldwide.

• How do I register my Verkada device?

  You can register your device by scanning the QR code on the product label or by visiting verkada.com/start to enter your order number or serial number manually.

• Where can I check the firmware version of my device?

  Firmware versions for Verkada devices can be verified through the Verkada Command platform at command.verkada.com.

• How do I contact Verkada technical support?

  Verkada offers 24/7 technical support. You can reach the team via email at team@verkada.com or by calling +1 (650) 514-2500.

• Can I disable audio recording on my Verkada camera?

  Yes, many Verkada cameras feature a physical switch to disable the microphone. Alternatively, audio recording can be disabled via the Command dashboard settings.

• What do the LED status lights mean on my Verkada device?

  Generally, a solid blue LED indicates the device is online and recording/operating correctly. A flashing orange LED typically means the device is updating firmware, while a blinking red or blue light may indicate connection issues.