Tokvia Manuals & User Guides

Tokvia is a consumer electronics brand focused on providing communication solutions tailored to the needs of the elderly and individuals seeking simplicity. The brand's product lineup consists primarily of unlocked GSM mobile phones, including easy-to-use flip phones and bar-style handsets.

Distinctive features of Tokvia devices include oversized keypads for easy dialing, high-volume ringtones, hearing aid compatibility, and prominent SOS buttons for emergency situations. By prioritizing functionality and ease of use over complex smart features, Tokvia ensures reliable connectivity for users who find modern smartphones difficult to navigate.

• How can I contact Tokvia customer support?

  For after-sales support or inquiries, you can contact the manufacturer via email at tokviainfo@gmail.com.

• Do Tokvia phones support 3G or 4G networks?

  Many Tokvia models (such as the T102, T201, and T221) are 2G GSM-only devices. They do not work on 3G, 4G, or 5G-only networks (e.g., Three, iD Mobile). Always check your SIM provider's 2G coverage.

• What size SIM card do I need?

  Most Tokvia phones require a Standard SIM card. If you have a Micro or Nano SIM, you must use a SIM card adapter.

• How do I set up the SOS emergency button?

  Navigate to Settings > SOS Settings (or SOS) in the menu. Enable the SOS function and add up to 5 emergency contact numbers. Pressing and holding the SOS button will trigger an alarm and dial these numbers in sequence.