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SYNCO (Guangzhou Zhiying Technology Co., Ltd.) is a manufacturer dedicated to professional audio solutions, specifically designed for filmmakers, broadcasters, and content creators. The brand has gained recognition for its innovative approach to sound capture, offering a wide array of products including the popular G-Series wireless lavalier microphones, Mic-D shotgun microphones, and the Xtalk wireless intercom systems.

SYNCO products are engineered to deliver high-fidelity audio with advanced features like digital noise reduction, long-range transmission, and real-time monitoring. Headquartered in Guangzhou, China, SYNCO focuses on providing cost-effective yet professional-grade gear that integrates seamlessly with cameras, smartphones, and camcorders.

• How do I pair my SYNCO wireless microphone transmitter and receiver?

  Most SYNCO wireless systems, such as the G1 and G2 series, pair automatically upon powering on. If they fail to connect, you can usually perform a manual reset by long-pressing the pairing or power buttons as described in your specific user manual.

• What is the warranty period for SYNCO products?

  Original SYNCO products typically come with a 12-month limited warranty. Customers are also entitled to free replacement or repair service for quality defects found within 30 days of receipt.

• How can I update the firmware on my SYNCO device?

  Firmware updates, such as low-latency versions for Xtalk headsets or updates for the M4 monitor, can be downloaded from the official SYNCO website. Connect your device to a computer via USB-C to install the update file.

• Why is my SYNCO microphone not recording audio on my smartphone?

  Ensure you are using the correct cable. For smartphones without a headphone jack, use an original USB-C or Lightning adapter. Also, some Android phones require a third-party camera app or OTG setting enabled to recognize external microphones of this type.