Surfola Manuals & User Guides

Surfola is a consumer electronics brand known for its accessible range of imaging and smart home products. The brand primarily focuses on outdoor and automotive photography equipment, including high-resolution 4K action cameras and dual-lens dash cams that offer night vision and parking monitoring. In addition to adventure gear, Surfola produces smart home devices such as indoor security cameras and automatic pet feeders.

Committed to user satisfaction, Surfola provides extensive support through multiple dedicated email channels for their different product lines. Their devices typically feature user-friendly interfaces, Wi-Fi connectivity for app integration (such as SupCam Pro or Osaio), and robust build quality suitable for sports and daily driving protection.

• What apps does Surfola use for its cameras?

  Surfola devices use different apps depending on the product type. Security cameras typically use the 'Osaio' app, while action cameras often use 'SupCam Pro' or 'iSmart DV2'. Check your specific user manual for the correct QR code.

• How do I format the SD card for my Surfola dash cam?

  For best performance, use a Class 10 Micro SD/TF card (32GB-128GB). Format the card to FAT32 on a computer first, and then format it again inside the camera using the 'Format' option in the setup menu.

• Does Surfola offer a warranty?

  Yes, Surfola products are generally covered by a 1-year warranty (sometimes extended to 24 months for specific models). Contact support@surfola.co with your order number for assistance.

• What should I do if my Surfola camera won't connect to Wi-Fi?

  Ensure your phone is connected to the camera's Wi-Fi network (displayed on the camera screen) and that you have granted all necessary permissions (Location, Local Network) to the app on your mobile device.