ShieldPro Manuals & User Guides

ShieldPro is a provider of residential security and safety solutions, designed to protect homes with modern, accessible technology. The brand's core product lineup features wired video doorbells, smart motion sensors, smoke and carbon monoxide detectors, and remote key fobs. These devices are engineered to integrate seamlessly with home automation panels and mobile applications, offering users real-time monitoring and peace of mind.

In addition to its security ecosystem, ShieldPro offers a range of practical home improvement tools. This includes drill brush attachment sets for versatile cleaning and cordless electric ratchet wrenches for automotive and DIY repairs. ShieldPro is dedicated to delivering durable, high-quality products backed by responsive customer support.

• How do I pair my ShieldPro Video Doorbell?

  To pair the doorbell, go to Settings > Devices > Add (+) > Select Doorbell on your control panel and follow the on-screen prompts.

• How do I contact ShieldPro support?

  You can reach ShieldPro customer service at 1-800-574-7798 or via email at CST@shieldpro.com.

• What does the flashing red light mean on my ShieldPro Doorbell?

  A flashing red LED on the ShieldPro Video Doorbell indicates that an alarm has been triggered.

• How do I limit false alarms on my ShieldPro Motion Sensor?

  You can adjust the 'Pet Pins' inside the sensor casing to accommodate pets up to 33 or 55 pounds, or adjust the 'Sensitivity Pins' to change the coverage distance.

• What comes in the ShieldPro Drill Brush set?

  The 45-piece set typically includes various scrub brushes, scouring pads, sponges, wool pads, a connector, and an extension rod for different cleaning tasks.