Narwal Manuals & User Guides

Narwal is a pioneering technology brand dedicated to advancing home robotics through intelligent cleaning solutions. Known for its flagship פֿרעאָ series and cutting-edge self-cleaning robot mops and vacuums, Narwal combines advanced navigation, AI-driven obstacle avoidance, and automated maintenance stations to deliver a truly hands-free cleaning experience.

Founded by Yunjing Intelligence Innovation, the company focuses on liberating users from mundane household chores by bringing professional-grade floor care technology into the smart home. Their products typically feature all-in-one base stations that automatically wash, dry, and refill the robot, ensuring optimal hygiene and performance.

• How do I start mapping my home with the Narwal robot?

  Before the first cleaning, ensure the robot is set up. You can trigger mapping by short pressing the Start/Stop button on the base station or by tapping 'Start Mapping' in the Narwal App.

• What does it mean if the robot indicator light is flashing red?

  A flashing red light on the robot typically indicates an error during operation. Check the Narwal App for specific error messages or check for stuck components.

• How do I enable Child Lock on the base station?

  Press and hold the Child Lock button on the base station for 2 seconds to turn the feature on or off.

• Can I use my Narwal robot in a different country?

  Narwal products are generally region-locked for use and support in the country or region where they were originally sold. Using them elsewhere may prevent App binding.

• How do I contact Narwal support?

  You can contact support via the Help Center in the App or email support.na@global.narwal.com (North America).