mySugr Manuals & User Guides

mySgr is a digital health company founded in 2012 that aims to simplify life with diabetes. The mySugr Logbook app supports the treatment of diabetes through daily diabetes-related data management and aims to support the optimization of therapy.

The app allows users to easily track blood glucose levels, carbohydrate intake, and insulin doses. Users can manually create log entries or synchronize data directly from compatible blood sugar meters. Key features include lightning-quick data entry, estimated HbA1c tracking, clear graphs, and comprehensive digital reports that can be shared with healthcare providers.

• What devices are compatible with the mySugr Logbook?

  The mySugr app can be used on iOS devices (iOS 16.2+) and most Android smartphones (Android 9.0+). However, it should not be used on rooted or jailbroken devices.

• Can the mySugr app connect to blood glucose meters?

  Yes, mySugr connects directly with compatible devices like the Accu-Chek Guide meter, Beurer GL 50 evo, and Ascensia Contour Next One to automatically synchronize your diabetes data.

• How do I calculate my estimated HbA1c in the mySugr app?

  The mySugr Logbook requires an average of 3 blood sugar entries per day for a minimum of 7 days to correctly calculate an estimated HbA1c value.

• How can I export my diabetes data from the mySugr app?

  Once you log your data, you can generate comprehensive digital reports in formats like PDF, CSV, and Excel (PDF and Excel require mySugr PRO) to share with your healthcare professional.