HiDock Manuals & User Guides

HiDock is a technology brand dedicated to enhancing productivity in hybrid work environments through innovative personal communication devices. Best known for the HiDock H1, the brand integrates professional-grade audio engineering with artificial intelligence to create all-in-one desktop solutions. These devices function as powerful USB-C docking stations—offering 4K display support, high-speed data transfer, and power delivery—while simultaneously serving as intelligent speakerphones equipped with bi-directional noise cancellation.

A key component of the HiDock ecosystem is its integration with HiNotes, an AI service that provides voice-to-text transcription and GPT-powered summaries for meetings and calls. Designed with user experience in mind, HiDock hardware features the "ZeroOops" control panel for tactile, immediate access to critical functions like muting, recording, and volume control. The brand aims to streamline the modern workspace by merging essential connectivity hardware with an AI-driven personal meeting assistant.

• How do I connect the HiDock H1 to my laptop?

  Connect one end of the provided USB-C cable to the USB-C upstream port on the HiDock H1 and the other end to a USB-C port on your laptop. Ensure your laptop's port supports PD 3.0 and DP Alt Mode for full functionality.

• How does the Bidirectional Noise Cancellation (BNC) work?

  HiDock's BNC technology eliminates background noise from both your end (the microphone) and the caller's end (the speaker), ensuring clear communication even in noisy environments like cafes or busy offices.

• What is the warranty period for HiDock devices?

  HiDock products are typically covered by an 18-month warranty service starting from the date of purchase. You will need your valid device serial number to claim warranty service.

• How do I reset my HiDock E1 earphones?

  To reset and pair the E1 earphones, place them in the charging case. Press the pairing button on the back of the case simultaneously with the record button on the earphone 6 times.