TYLOHELO Manuals & User Guides

TYLOHELO is a distinguished name in the wellness industry, representing the union of two leading Nordic sauna brands, Tylö and Helo. With a legacy spanning decades, the company specialises in creating high-quality sauna heaters, steam rooms, and infrared cabins that embody Scandinavian design and durability.

Their product portfolio includes advanced electric heaters, traditional wood-burning stoves, and intuitive control panels like the Pure 2.0. Recently rebranded under the Sauna360 umbrella, the TYLOHELO heritage continues to set benchmarks for performance and safety in heat therapy solutions worldwide.

• How do I reset the error code on my TYLOHELO heater?

  For many errors, disconnect the current to the heater for a brief period by turning the circuit breaker off and on. If the high-temperature safety limit (white stem on the heater junction box) has tripped, it must be manually reset once the heater cools down.

• How do I change the temperature display from Fahrenheit to Celsius?

  On the Pure 2.0 control, when the sauna is turned on, press and hold the left arrow (<) for five seconds. The temperature icon will flash twice, and the format will change.

• What does the delayed start function do?

  The delayed start feature allows you to preset your sauna heater to turn on at a later time, up to 10 hours in advance, ensuring the sauna is ready when you need it.

• How do I contact TYLOHELO technical support?

  For technical assistance in North America, you can call 1-888-780-4427 or email techsupport@tyloheloinc.com.