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Emtek constitutes a leading brand in the residential hardware industry, dedicated to helping homeowners bring their personal style to life through customizable door and cabinet hardware. For over 40 years, Emtek has provided high-quality products ranging from electronic locks and tubular entry sets to bath hardware and multi-point lock trims.

Unlike traditional hardware comprising pre-assembled parts, Emtek allows users to mix and match various knobs, levers, rosettes, and finishes to suit specific decor themes. The company is well-regarded for its craftsmanship and durability, offering solutions like heavy-duty barn door hardware, concealed wheel systems, and innovative keypad entry sets.

• What is the maximum weight allowance for Emtek barn door hardware?

  Standard Emtek low profile and concealed wheel barn door hardware is designed to support a maximum door weight of 400 lbs. Ensure your wall structure includes proper blocking to handle this load.

• How do I adjust the tension on Emtek spring hinges?

  To adjust the torque, keep the door closed and use a hex wrench to rotate the adjustment capstan clockwise. Insert the tension pin into the appropriate hole to set the tension. Do not exceed recommended tension holes (3 for 180-degree opening, 4 for 90-degree opening).

• Does Emtek offer a warranty on its products?

  Yes, Emtek extends a lifetime limited warranty to the original consumer user against defects in material and workmanship, provided the user occupies the residential premises where the product was originally installed.

• How do I install the privacy pin on an Emtek lever or knob?

  For privacy sets, fasten the inside trim using the provided machine screws, then install the privacy pin into the designated hole on the rosette or plate.

• How can I contact Emtek customer support?

  You can reach Emtek customer service at (800) 356-2741 between 5am and 5pm PST, Monday through Friday, or email support@emtek.com.