AERCO Manuals & User Guides

AERCO International, Inc. is a recognized leader in the design and manufacture of cost-effective, commercial condensing boilers and high-efficiency water heating equipment. Founded in 1949 with the introduction of the industry's first semi-instantaneous water heater, AERCO has established a reputation for innovation and reliability. Their product portfolio, which includes the Benchmark, Innovation, and SmartPlate series, is engineered to maximize efficiency while minimizing environmental impact.

AERCO solutions are widely utilized across various sectors, including education, healthcare, lodging, and government. The company focuses on providing compact, resilient systems that offer simplified installation and superior uptime. With advanced control technologies like the Edge Controller and Boiler Sequencing Technology, AERCO helps facility managers optimize system performance and reduce operational costs.

• How do I reach AERCO technical support?

  You can contact AERCO Technical Support at (800) 526-0288, Monday through Friday, from 8:00 am to 5:00 pm EST.

• Where can I find warranty information for my AERCO product?

  Each AERCO product typically comes with a standard warranty. Extended warranty programs are also available. Specific details can be found on the Warranty Programs page of the AERCO webפּלאַץ.

• How do I validate my Extended Warranty?

  For extended warranties on major equipment, start-up must be performed by a certified technician who must complete and submit Start-up sheets to the AERCO Technical Service Group within 30 days of start-up.

• What is the SmartPlate EV?

  The SmartPlate EV is an indirect-fired water heater designed for high efficiency and compact installation, often used in combination with CFR boilers for optimal plant performance.