C PROX Ltd (Inc Quantek)

11 Callywhite Business Park, Callywhite ליין, Dronfield S18 2XP
+44(0)1246 417113   sales@cproxltd.com   www.quantek.co.uk

פאַרקריפּלט קלאָזעט לאַקינג סיסטעם
טראָובלעשאָאָטינג & FAQ

Internal sensor beeps when touched but doesn’t lock the system

• If a normally locked system, check the external keyswitch is in the locked position and the break glass isn’t pressed.
• Link out the door switch terminals on the control board.
• If this works, check mag lock reed switch/monitoring wiring and armature plate alignment.
• Mag lock must give a normally closed signal when the door is shut.

a: לינק

• With the door switch terminals still linked, momentarily short the C & N.O terminals for the internal lock sensor. If the LEDs change state every time you momentarily short the terminals, the problem is the wiring between the internal lock/open sensor and the WCPCB (break on a wire or incorrect wiring).
• If problem persists, contact us for a new WCPCB.

a: לינק
b: Momentarily link

Touch sensor doesn’t beep when touched

נאך יעדן שריט אונטן, דע-פאוער די סיסטעם פאר 10 סעקונדעס און עס ווידער אנצינדן.

• Screw the sensor to the wall properly, don’t have it dangling or in your hand.
• Ensure the jumper next to the touch sensor relay is on and is making properly.
• Use a multimeter to check you’ve got voltage at the touch sensor. (Measure across +V red and 0V black). Note: Just because the LEDs are lit doesn’t mean there’s power to the touch sensor side of the board, they’re powered independently.
• Make sure 0V is in the correct terminal, not the REM terminal.
• Take off the wall and connect power only directly to the power supply on a short piece of cable to rule out any cable issues.

The system locks with no one inside

• Ensure the mag lock contacts are wired into the door switch terminals on control board.
• Adjust the potentiometer on the internal touch sensor so that it switches for 3 -­ 5 seconds.
• Turn down the sensitivity on the internal touch sensor, especially if there is emergency lighting or hand dryers nearby.
• Make sure there isn’t excess cable in the touch sensor back box.
• Re-terminate internal touch sensor connections.
• Consider fitting the MULTI-TIMER reset relay.

Automatic door doesn’t open when it should

• Take the two wires to your automatic door operator out of the C and NO door activation terminals on the control board and join them together. If the door still doesn’t open, then the problem lies with the operator. Please contact the supplier/manufacturer.

System goes RED but mag lock does not engage

• Check the position of the override keyswitch in the external sensor.
• Check the break glass hasn’t been pressed.
• Check the lock fuse.
• Link out the NC & KS/BG terminals on the control board. If it works with the link in, and your keyswitch and breakglass are in the correct position, then you have a break in the cable somewhere.
• Use a multimeter to check if you’ve got voltagביים מאַג שלאָס. אויב איר טוט דאָס, איז דער שלאָס דעפעקטיוו.

The touch sensor LEDs aren’t lit

• Check the solid/flashing LED jumper on the control board hasn’t come off.
• If you have square sensors, the LED wires connect to the larger outer PCB, see page 10 of the manual.
• ניצן אַ מולטימעטער צו קאָנטראָלירן פֿאַר וואָלtage across the touch sensor LED terminals. Note that the LEDs have a separate supply to the touch sensor part, just because the sensor is beeping doesn’t mean you have voltage to the LEDs. If there’s no voltage, then you have a break on the cable.
• Take sensor off the wall and connect it directly to the control board on a short piece of cable to rule out any cable issues.

Touch sensor LEDs are flashing but I want them lit solid

• טוישן די דזשאַמפּער שטעלע אויף די קאָנטראָל ברעט.

Door re-locks instantly after unlocking

• Adjust the potentiometer on the internal touch sensor so that it switches for 3 ­ 5 seconds.
• This can be caused by the mag lock contact going open and closed circuit while the internal touch sensor is still beeping.
• Check the armature alignment and that the door is not juddering when opening. · If necessary, replace the mag lock or fit a standard magnetic door contact instead.

Is it possible to have more than one internal or external touch sensor?

• Yes, you can have multiple Door Assist or Touch to Lock/Open sensors, just wire them in parallel.

דאָקומענטן / רעסאָורסעס

C PROX Disabled Toilet Locking System [pdfבאַניצער מאַנואַל Disabled Toilet Locking System, Toilet Locking System, Locking System

רעפערענצן

• באַניצער מאַנואַל