הקדמה
This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. Please read this manual thoroughly before using the appliance and keep it for future reference. Proper use and care will ensure optimal performance and extend the lifespan of your washing machine.
זיכערקייַט אינפֿאָרמאַציע
Adhering to safety guidelines is crucial for preventing accidents and ensuring the longevity of your appliance. Always follow these instructions:
- עלעקטריקאַל זיכערקייַט: Ensure the washing machine is connected to a properly grounded electrical outlet. Do not use extension cords or adapters. Disconnect power before any maintenance or cleaning.
- וואַסער קאַנעקשאַנז: Use new hose sets for water connection. Do not reuse old hoses. Ensure all connections are tight to prevent leaks.
- קינדער און פּעץ: Keep children and pets away from the appliance during operation. The appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised.
- ייַנמאָנטירונג: The appliance must be installed on a firm, level surface. Remove all transit bolts before operation to prevent damage.
- ברענעוודיק מאַטעריאַלס: וואשט נישט זאכן וואָס זענען געוואָרן ריין געוואַשן, אייַנגעווייקט, אָדער באַשמוצט מיט ברענענדיקע אָדער עקספּלאָזיווע סאַבסטאַנצן.
- אַפּפּליאַנסע נוצן: This appliance is intended for household use only. Do not attempt to repair or modify the machine yourself. Contact qualified service personnel for repairs.
פּראָדוקט איבערview
The Candy RO1294DXH5Z-19 is a 9 kg front-load washing machine designed for efficient and convenient laundry care. Key features include a 1200 RPM spin speed, 16 wash programs, and smart connectivity via Wi-Fi and Bluetooth for enhanced control.

פיגורע 1: פראָנט view of the Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19. This image displays the main body of the washing machine, including the front-loading door, control panel, and detergent drawer.
Control Panel and Program Dial
The washing machine features an intuitive touch control console and a rotary program dial for selecting wash cycles and options.

פיגורע 2: Close-up of the digital control panel, showing the display, touch buttons for various functions, and indicators for cycle status.

פיגורע 3: Close-up of the program selection dial, illustrating the various wash programs and quick wash options available.
וואַשפּולווער שופלאָד
The detergent drawer is located on the top left of the control panel and is divided into compartments for pre-wash, main wash, and fabric softener.

פיגורע 4: Top view of the washing machine, showing the detergent drawer pulled out, revealing its compartments for different laundry additives.
סעטאַפּ און ינסטאַלירונג
Proper installation is essential for the safe and efficient operation of your washing machine. It is recommended to have the appliance installed by a qualified technician.
- אויספּאַקן: Carefully remove all packaging materials. Inspect the machine for any damage.
- רימוווינג טראַנסיט באָלץ: Before use, locate and remove the transit bolts from the rear of the machine. These bolts secure the drum during transport and must be removed to prevent severe damage during operation. Keep the bolts for future transport.
- פּאַזישאַנינג: Place the washing machine on a firm, level floor. Ensure there is adequate space around the machine for ventilation and access.
- לעוועלינג: Adjust the adjustable leveling legs at the bottom of the machine to ensure it is perfectly level. A level machine reduces vibration and noise during operation.
- וואסער קשר: פֿאַרבינדט דעם וואַסער־אַרײַנגאַנג־שלעוך צו אַ קאַלט־וואַסער־קראַן מיט אַ 3/4" פֿאָדעם. מאַכט זיכער אַז די פֿאַרבינדונג איז זיכער און אָן קיין לעק.
- דריינג קאַנעקשאַן: Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fastened to prevent displacement during draining. The height of the drain should be between 60 cm and 100 cm from the floor.
- עלעקטריקאַל קשר: Plug the power cord into a grounded 220 Volt electrical outlet. Do not use adapters or extension cords.

פיגורע 5: זייַט view of the washing machine, illustrating its dimensions and the location of the water inlet and drain hose connections at the rear (not fully visible).
אַפּערייטינג ינסטראַקשאַנז
פֿאָלגט די סטעפּס פֿאַר אַ טיפּישן וואַש ציקל:
- צוגרייטן וועש: Sort laundry by fabric type, color, and degree of soiling. Check pockets and close zippers.
- לייג וועש: Open the door and load the laundry into the drum. Do not overload the machine; ensure there is enough space for clothes to tumble freely.
- לייג וואַשפּולווער: Pull out the detergent drawer and add the appropriate amount of detergent and fabric softener to the designated compartments. Refer to detergent packaging for dosage recommendations.
- אויסקלייַבן פּראָגראַם: Turn the program dial to select one of the 16 available wash programs. The digital display will show the program details.
- Adjust Options (Optional): Use the touch control panel to select additional options such as temperature, spin speed, or delayed start, if desired.
- Smart Control (Wi-Fi + Bluetooth): For advanced control and additional programs, download the Candy Simply-Fi app on your smartphone. Connect the washing machine via Wi-Fi or Bluetooth to access smart features, monitor cycles, and download new programs.
- אָנהייב ציקל: דריק דעם "Start/Pause" קנעפל צו אָנהייבן דעם וואַש ציקל. די טיר וועט זיך פארשליסן, און די מאַשין וועט אָנהייבן זיך אָנפֿילן מיט וואַסער.
- סוף פון ציקל: Once the cycle is complete, the machine will signal with an audible alert, and the door will unlock. Remove laundry promptly to prevent wrinkles.
וישאַלט און זאָרג
רעגולערע אויפהאלטונג גאראנטירט אפטימאלע פאָרשטעלונג און פארלענגערט די לעבן פון אייער וואַשמאַשין.
- רייניקן די וואַשפּולווער שופלאָד: Periodically remove and clean the detergent drawer under running water to prevent detergent residue buildup.
- רייניקונג די דראַם: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) regularly to clean the drum and remove any odors or residue.
- רייניקונג די פילטער: The drain pump filter should be cleaned periodically to remove lint and small objects. Refer to the full manual for specific instructions on accessing and cleaning the filter.
- עקסטעריאָר רייניקונג: ווישן די יקסטיריער פון די מאַשין מיט אַ ווייך, דamp שטאָף. דו זאלסט נישט נוצן אַברייסיוו קלינערז אָדער סאָלוואַנץ.
- טיר סיל: After each wash, wipe the door seal to remove any moisture or debris, which helps prevent mold and odors.
- ווינטעריזאַטיאָן: If the machine is to be left in an unheated area during winter, drain all water from the hoses and pump to prevent freezing damage.
טראָובלעשאָאָטינג
איידער איר קאָנטאַקטירט סערוויס, קאָנטראָלירט די פאלגענדע געוויינטלעכע פּראָבלעמען:
| פּראָבלעם | מעגלעך סיבה | לייזונג |
|---|---|---|
| מאַשין טוט נישט אָנהייבן | No power, door not closed, Start/Pause button not pressed. | Check power supply, ensure door is securely closed, press Start/Pause. |
| וואַסער פילט זיך נישט אָן | וואַסער קראַן פֿאַרמאַכט, אַרייַנגאַנג שלאַנג געקנייטשט, וואַסער דרוק צו נידעריק. | עפֿנט דעם וואַסער קראַן, גלייכט אויס דעם שלאַנג, קאָנטראָלירט דעם וואַסער צושטעל. |
| וואַסער ניט דריינינג | אַראָפּגאַנג-שלעוך געקנייטשט אָדער פֿאַרשטאָפּט, פּאָמפּע פֿילטער פֿאַרשטאָפּט. | Straighten drain hose, clean pump filter. |
| יבעריק ווייבריישאַן/ראַש | טראַנספּאָרט באָלץ נישט אַוועקגענומען, מאַשין נישט גלייך, אומגלייכע לאַסט. | Remove transit bolts, level the machine, redistribute laundry. |
| רעזולטאַטן פון שוואַך וואַשן | Incorrect detergent dosage, overloaded machine, wrong program. | Adjust detergent, reduce load size, select appropriate program. |
If problems persist after attempting these solutions, please contact customer service.
ספּעסאַפאַקיישאַנז
| שטריך | דעטאַל |
|---|---|
| סאָרט | זיסוואַרג |
| מאָדעל נומער | RO1294DXH5Z-19 |
| קאַפּאַציטעט | 9 קילאָגראַמס |
| מאַקס ספּין ספּיד | 1200 רפּם |
| מגילה | 16 (plus additional via Simply-Fi app) |
| קאַנעקטיוויטי | Wi-Fi + Bluetooth (Simply-Fi) |
| קאָנטראָל קאַנסאָול | ריר |
| דימענשאַנז (די רענטגענ וו x ה) | 53 X 60 X 85 סענטימעטער |
| פּונקט וואָג | 65 קילאָגראַמס |
| Voltage | 220 וואלטס |
| ראַש מדרגה (וואַש) | 55 דעציבעלן |
| יערלעך ענערגיע קאַנסאַמשאַן | 191 קילאָוואַט שעה פּער יאָר |
| ספּעציעלע פֿעיִקייטן | אַדזשאַסטאַבאַל לעוועלינג לעגס |
וואָראַנטי אינפֿאָרמאַציע
Your Candy 9 kg Front Load Washing Machine, model RO1294DXH5Z-19, comes with a 2 יאָר וואָראַנטי. This warranty covers manufacturing defects and malfunctions under normal household use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the warranty card included with your appliance or contact customer service.
שטיצן און סערוויס
For installation services, technical support, or any inquiries regarding your Candy washing machine, please contact the authorized service centers:
- Alessa Customer Service Contact Center: 8001240020
- Installation Services (Riyadh): +966-11-4094006 Ext – 113
- Installation Services (Jeddah): +966-12-6577714
- Installation Services (Dammam): +966-13-8343691
- Installation Services (Qassim): +966 581044198
- Installation Services (Abha): +966 593322785
When contacting support, please have your model number (RO1294DXH5Z-19) and purchase details ready.





