Zinc Manuals & User Guides

Zinc, frequently operating under the name Zinc Sports, is a prominent brand owned by Hy-Pro International Limited. Specializing in wheeled toys and personal mobility devices, Zinc produces a wide variety of electric and non-electric scooters, hoverboards, and skateboards.

The brand is well-regarded in the UK and international markets for its focus on safety, innovation, and fun. Zinc supports its products with a dedicated customer service team and provides spare parts to ensure the longevity of their vehicles. Riders are encouraged to register their products online to validate warranties.

• How do I register my Zinc scooter warranty?

  To ensure your warranty is valid, you must register your product at www.zincsports.com within 30 days of receiving it. Proof of purchase is required.

• How can I contact Zinc support?

  You can reach the Hy-Pro/Zinc customer helpline at +44 (0) 800 731 0006 or via email at customerservices@zinchq.com.

• Where can I buy spare parts for Zinc products?

  Spare parts can often be purchased directly from the Zinc Sports website. It is recommended to use genuine parts to verify warranty coverage.

• How long does the initial battery charge take?

  Most Zinc electric scooters require an initial charge of at least 3 hours (some hoverboards may require longer). Refer to your specific user manual for exact charging times.