Heatilator Manuals & User Guides

Heatilator is a widely recognized brand in the hearth industry, providing a comprehensive range of fireplaces, inserts, and accessories. A brand of Hearth & Home Technologies, Heatilator focuses on delivering reliable heat and value to homeowners through a diverse lineup that includes direct vent gas fireplaces, EPA-certified wood-burning models, and electric hearth products.

Known as a preferred choice for homebuilders, the brand combines robust construction with user-friendly features like the IntelliFire Touch ignition system. Whether for new construction or renovation, Heatilator products are designed to enhance the ambiance of any living space while ensuring safety and efficiency.

• Where can I find the model and serial number on my Heatilator fireplace?

  The rating plate containing the model and serial number is typically located in the control area of the fireplace, often accessible behind the bottom louver or grille.

• How do I clean the glass on my direct vent fireplace?

  Ensure the glass is completely cool. Use a non-abrasive cleaner specifically designed for fireplace glass. Do not use ammonia-based glass cleaners suitable for windows.

• Can I convert my Heatilator gas fireplace to a different fuel type?

  Many models can be converted between natural gas and propane using a certified conversion kit. This procedure must be performed by a qualified service technician.

• Where can I download the installation manual for my unit?

  Current and archived installation and owner's manuals are available for download on the official Heatilator website under the Owner Support section.