AEOCKY Manuals & User Guides

אייאקי is a consumer electronics brand dedicated to creating advanced home comfort solutions. Frequently recognized for its top-performing appliances on major e-commerce platforms, the brand focuses on combining sophisticated technology with energy-efficient designs. AEOCKY's core product lineup includes powerful compressor and rotary dehumidifiers, intelligent air purifiers with multi-stage filtration, and PTC space heaters equipped with AI thermostats.

Driven by a commitment to sustainability and user experience, many AEOCKY dehumidifiers boast Energy Star certifications and utilize durable components like Pro+ piston compressors and inner-grooved copper tubing. The brand places a strong emphasis on quiet operation, employing biomimetic air duct designs and vibration isolation technologies to ensure their devices run silently in residential settings. AEOCKY backs its products with robust customer support and extended warranty programs, positioning itself as a reliable choice for improving indoor air quality and climate control.

• How do I contact AEOCKY customer support?

  You can reach the AEOCKY support team via email at Support@aeocky.com. They typically respond within 24 hours.

• What is the warranty period for AEOCKY dehumidifiers?

  Most AEOCKY dehumidifiers come with a 3-year warranty for the machine and a 5-year warranty for the compressor. Always check your specific user manual for details.

• Why is the air quality light on my AEOCKY air purifier always red?

  The dust sensor may misidentify water molecules as dust particles if the ambient humidity is high or if a humidifier is used nearby. This does not necessarily indicate poor air quality.

• Does the AEOCKY dehumidifier support continuous drainage?

  Yes, most models feature a continuous drainage option. You can attach the included drain hose or use a garden hose adapter (on select models) to drain water directly into a floor drain.

• What should I do if my heater shows an error code like P4 from AEOCKY?

  The P4 code typically indicates the tip-over protection has been triggered. Place the heater upright on a stable, level surface to reset it.