1. הקדמה
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your DELLA Serena 12000 BTU Mini Split AC & Heat Pump system. This unit is designed to provide both cooling and heating for spaces up to 550 sq.ft, featuring a 22 SEER2 rating for energy efficiency, inverter technology, and smart control options including Wi-Fi and voice control compatibility. Please read this manual thoroughly before installation and use, and retain it for future reference.

Image 1: DELLA Serena 12000 BTU Mini Split AC and Heat Pump system.
2. זיכערקייַט אינפֿאָרמאַציע
וויכטיק זיכערהייט אינסטרוקציעס:
- פאַכמאַן ינסטאַלירונג פארלאנגט: This system mandates professional installation. It is not a DIY mini split AC. Improper installation can lead to electric shock, fire, serious injury, or death.
- עלעקטריקאַל זיכערקייַט: Ensure the power supply matches the unit's requirements (115V). All electrical work must be performed by a qualified electrician in accordance with local and national electrical codes.
- באַהאַנדלונג פון ריפרידזשעראַנט: The unit is pre-loaded with R32 refrigerant. Handling of refrigerants requires specialized training and equipment. Any alteration of line-set length requires adjusting freon levels, which must be done by a certified technician.
- ווענטילאַטיאָן: Ensure adequate ventilation around the outdoor unit to prevent overheating.
- קינדער און פּעץ: האַלט קינדער און חיות אַוועק פון דער אַפּאַראַט בעת אָפּעראַציע און וישאַלט.
- רייניקונג: אָפּשטעקן די מאַכט איידער איר רייניקן אָדער דורכפירן קיין וישאַלט.
3. פּעקל אינהאַלט
Verify that all components listed below are included in your package. If any items are missing or damaged, contact customer support immediately.
- 1 x Mini-Split Indoor Unit
- 1 x Mini-Split Outdoor Unit
- 1 x רימאָוט קאָנטראָל
- 1 x 16.4ft Installation Kit (Standard size 1/4" & 3/8" outer dimension copper pipes)
- Drain Pipe (Length: 78.7")
- מאַונטינג פּלאַטע
- וואנט קאַפּ
- פּלאַסטיק ייַנוויקלען
- 2 x AAA באַטעריעס (פֿאַר ווײַטקאָנטראָל)
- פּלאַסטיסינע קיט
- מאַכט קאָרדס
- קאָמוניקאַציע קאַבלע
- קלאַמער מוסטער
- באַניצער מאַנואַל

Image 2: Included components of the DELLA Mini Split AC system.
4. סעטאַפּ און ייַנמאָנטירונג
Professional Installation is Mandatory: The DELLA Serena Mini Split AC & Heat Pump system requires professional installation. Attempting to install the unit yourself may void the warranty and lead to safety hazards. Contact a certified HVAC technician for proper installation.
שליסל אינסטאַלאַציע באַטראַכטונגען:
- Line-set Vacuuming: Line-set vacuuming is required during installation to remove moisture and non-condensable gases from the refrigerant lines.
- קילמאַטעריאַל לעוועלס: The unit is pre-charged with R32 refrigerant for up to 25 ft of line-set. Any alteration of line-set length beyond this requires adjusting freon levels by a qualified technician.
- עלעקטריקאַל קשר: Ensure the electrical supply is 115V and the maximum fuse size is 25A.
- דריינאַדזש: Proper routing and sloping of the drain pipe (78.7" length provided) are crucial for efficient condensate removal.
5. אַפּערייטינג ינסטרוקטיאָנס
Your DELLA Serena Mini Split offers multiple ways to control your comfort.
5.1 רימאָוט קאָנטראָל אָפּעראַציע
The included remote control provides direct access to all functions. Insert the two AAA batteries before first use.

Image 3: Remote control functions.
- אויף / אַוועק: מאַכט די אַפּאַראַט אויף אָדער אַוועק.
- מאָדע: Cycles through operating modes: Auto, Cool, Heat, Dry (Dehumidify), Fan Only.
- טעמפּעראַטור אַרויף/אַראָפּ: אַדזשאַסץ די געבעטן טעמפּעראַטור.
- פאַן גיכקייַט: Selects fan speed (Quiet, Low, Mid, High, Turbo).
- מאַך: Controls horizontal and vertical louver movement for 4D airflow.
- עקאָ מאָדע: Optimizes energy saving.
- שלאָפן מאָדע: Adjusts temperature for comfortable sleep and quiet operation (as low as 23 dBa).
- טיימער: Sets a 24-hour timer for automatic on/off.
- פּיורקלין: Activates the self-cleaning function for the indoor unit.
- I Feel Mode (Vicinity Sensor): The remote control senses the temperature around it and adjusts the unit's operation for localized comfort.
5.2 Smart Control (Wi-Fi & Voice Control)
Control your unit from anywhere using the DELLA app or integrate with Alexa/Google Home for voice commands.

Image 4: DELLA app interface for smart control.
- DELLA App: Download the DELLA app from your smartphone's app store. Follow the in-app instructions to connect your unit to your home Wi-Fi network. The app allows for remote control, scheduling, and monitoring.
- Geo-location Function: The exclusive geo-location feature in the DELLA app can adjust the temperature based on your location, saving energy when you're away and ensuring comfort upon your arrival.
- קול קאָנטראָל: Once connected to the DELLA app, you can link your unit to Amazon Alexa or Google Home for convenient voice-activated control.

Image 5: Smart Geo Location feature in action.
6. וישאַלט
Regular maintenance ensures optimal performance and longevity of your DELLA Mini Split system.
- פילטער רייניקונג: The reusable filters in the indoor unit should be cleaned seasonally, or more frequently depending on usage and air quality. Disconnect power before accessing and cleaning filters.
- פּיורקלין טעכנאָלאָגיע: The unit features PureClean tech, which helps prevent dust buildup and defrosts the indoor unit, contributing to cleaner air.
- דרויסנדיק אַפּאַראַט: Keep the area around the outdoor unit clear of debris, leaves, and snow to ensure proper airflow. The bottom heating element in the outdoor unit prevents ice buildup during winter operation.
- Professional Check-up: It is recommended to have a qualified technician perform an annual check-up and cleaning of the entire system.
7. טראָובלעשאָאָטינג
If you encounter issues with your unit, refer to the following common troubleshooting steps. For complex problems, contact customer support.
| פּראָבלעם | מעגלעך סיבה | לייזונג |
|---|---|---|
| אַפּאַראַט טוט נישט קער אויף | No power supply; Remote control batteries dead; Circuit breaker tripped. | קאָנטראָלירט די מאַכט פֿאַרבינדונג; פֿאַרבייטן די באַטעריעס פֿון דער ווײַטקאָנטראָלירטער סיסטעם; צוריקשטעלט די קרייַז ברעאַקער. |
| נישט גענוג קילן/הייצן | Dirty air filters; Temperature setting incorrect; Obstruction to airflow; Refrigerant leak. | Clean air filters; Adjust temperature; Remove obstructions; Contact technician for refrigerant check. |
| ומגעוויינטלעך נויזיז | Loose parts; Fan obstruction; Normal expansion/contraction sounds. | Check for loose parts; Remove obstruction; Normal sounds are not a fault. |
| וואַסער ליקאַדזש פון אינעווייניקסטער אַפּאַראַט | Clogged drain pipe; Improper installation angle. | Clear drain pipe; Contact technician to check installation. |
8. ספּעסאַפאַקיישאַנז
Detailed technical specifications for the DELLA Serena 12000 BTU Mini Split AC & Heat Pump.
| שטריך | באַשרייַבונג |
|---|---|
| מאָדעל נומער | 12K1VR-22S-M-I+O |
| קאָאָלינג קאַפּאַציטעט | 12,000 BTU / ה |
| באַהיצונג קאַפּאַסיטי | 12,300 BTU / ה |
| SEER2 ראַנג | 22 SEER2 |
| מאַכט צושטעלן | 115 וו -60 הז |
| מאַקסימום אַרייַנשרייַב מאַכט | 1100 וו |
| וואָסtage | 970 וואטס |
| מאַקס. פוסע גרייס | 25 א |
| ריפרידזשעראַנט טיפּ | ר32 |
| קאַווערידזש שטח | ביז 550 קוואַדראַט פֿוס |
| אינעווייניקסטע איינהייט גרייסן (L x B x H) | 32.56 X 7.87 X 11.77 אינטשעס |
| דרויסנדיקע איינהייט גרייסן (L x B x H) | 27.76 X 10.98 X 20.87 אינטשעס |
| פּונקט וואָג | 18.3 pounds (likely indoor unit, total system weight will be higher) |
| ספּעציעלע פֿעיִקייטן | Dehumidifier, Remote Control, WiFi Enabled, Voice Control |

Image 6: DELLA Serena Mini Split AC system.
9. וואָראַנטי און שטיצן
DELLA is committed to providing quality products and customer satisfaction.
9.1 וואָראַנטי אינפֿאָרמאַציע
Your DELLA Serena Mini Split AC & Heat Pump comes with a לעבן וואָראַנטי. This warranty covers manufacturing defects and ensures peace of mind regarding your investment. Please refer to the warranty card included with your product for full terms and conditions.

Image 7: Lifetime Coverage and Support.
9.2 קונה שטיצן
For any questions, technical assistance, or warranty claims, DELLA offers comprehensive customer support:
- לעבן שמועסן: 24/7 live chat support is available for immediate assistance.
- טעלעפאָן שטיצן: Contact our technicians during business hours (6 AM - 4 PM PST).
- קערט: דער פּראָדוקט איז בארעכטיגט פֿאַר 30-טאָג גרינג צוריקקער.
Please visit the official DELLA website or refer to the contact information provided in your product packaging for specific contact details.